Legal · Terms

The terms of working together

These terms govern your use of highsignalcoaching.com and any coaching services provided by High Signal LLC ("High Signal Coaching," "we," "us"). By using the site or engaging our services, you agree to these terms. If you don't agree, please don't use the site or services.

What we provide

High Signal Coaching provides coaching — not therapy, counseling, or clinical treatment. We do not diagnose or treat any condition, and coaching is not a substitute for psychotherapy, psychiatric care, or medical advice. The distinction, and where clinical care begins, is set out in full in our Coaching vs. Therapy Disclaimer, which is part of these terms.

Content on this site is educational and general in nature. It is not clinical, medical, or legal advice, and reading it does not create a coaching or clinical relationship.

Who can use the services

You must be at least 18 years old to use the site or engage coaching services.

No guarantees

Coaching results depend on your circumstances, effort, and readiness. We bring skill and care to the work, but we make no promise of any specific outcome. You remain responsible for your own decisions and actions.

Scheduling, fees, and cancellations

Discovery calls are booked through our scheduling tool. Coaching fees, payment terms, and cancellation and rescheduling policies are set out in your individual coaching agreement and confirmed at the time of booking. Those agreement terms govern the specifics of your engagement.

Your responsibilities

Intellectual property

The website and its content — text, frameworks, articles, graphics, and design — are owned by High Signal LLC or used with permission, and are protected by intellectual-property law. You may read and share links to this content for personal, non-commercial use. You may not copy, republish, or repurpose it commercially without our written permission.

The IFS model is the work of Dr. Richard Schwartz and the IFS Institute; our materials adapt IFS-informed concepts for a coaching context and do not claim ownership of the underlying model.

Third-party links and tools

The site may link to or embed third-party services (for example, scheduling or external resources). We don't control those services and aren't responsible for their content or practices. Your use of them is governed by their own terms.

Disclaimer of warranties

The site and services are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We don't warrant that the site will be uninterrupted, error-free, or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, High Signal LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or services. Nothing in these terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to hold High Signal LLC harmless from claims arising out of your misuse of the site or services or your violation of these terms.

Governing law

These terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules.

Changes to these terms

We may update these terms from time to time. Changes take effect when posted, and the "last updated" date above will change. Continued use of the site or services means you accept the updated terms.

Contact

Questions about these terms? Email matt@highsignalcoaching.com.